​Assigned Risk Services


Coverage When You Need It

The assigned risk market, also known as the residual market, provides insurance to businesses that are unable to obtain coverage from the traditional, or voluntary, market. Liberty Mutual Insurance is a servicing carrier for assigned risk insurance in more than 20 states, providing workers compensation coverage to businesses that would otherwise be ineligible.

Every business tries its best to manage risk and control loss, and we will work hand in hand with you to help you identify and address those risks. Learn more about the services we offer to our policyholders.

Convenient Access to Pay Your Bill Online

Click here to register for an account on our secure online portal to access copies of your invoices and pay outstanding balances.

Responsive and Efficient Claims Handling

We are committed to providing you with an efficient and responsive claims experience and to delivering the best possible outcome on your claim. As a Liberty Mutual policyholder, you can:

  • Report a claim any time of the day or night—online or by telephone
  • Report claims, view claims information, and download claims forms and notices through our secure online portal.
  • Look up local medical providers online with Provider Referral Services (PRS)

Risk Control Services to Help Mitigate Loss

Understanding risk and having a plan to address it can help keep your workers safe and help you better control loss. With our risk control resources and training, you can improve workplace safety, mitigate injury and illness, and reduce costs. Policyholders can:

  • Access the latest safety research, training materials, Occupational Safety and Health Administration (OSHA) compliance information, and self-assessment tools through our secure online portal.
  • Have safety questions answered by phone or email from consultants at our Risk Control Consulting Center
  • Attend online webinars and in-person seminars on a variety of safety topics

Convenient Access to Underwriting

Liberty Mutual Insurance underwriters have a thorough understanding of both the assigned risk market and your particular industry. You can reach our underwriters through our customer service center by telephone, email, and online contact forms.

Accurate and Timely Premium Audits

Our full-time staff of premium auditors provides you with accurate, timely audits by using both audit worksheets and online reference guides to access exact rule wordings. Learn more about the premium audit process or use our online forms to:

Contact Us

To learn more about the services we provide to assigned risk policyholders, contact our Customer Service Information Center

This is a general description of coverages. Not all coverages are available in all states. Contact an independent agent or your broker for policy terms, conditions, and exclusions.

​Assigned Risk Services

Contact assigned risk services through the forms listed below.

Need something not listed above?

Contact us
Send us questions / comments

​Quick Links

Customer Service
Learn more about the services available to you as an assigned risk customer. 

Frequently Asked Questions
Find answers to common questions about assigned risk policies.

About eAudit
Learn more about our fully online premium audit program.

eAudit FAQs
Questions about our eAudit process? Find answers to common questions regarding eAudit.

Self Audit Form
Get started with our blank self audit form today.