​Assigned Risk Customer Service


Managing Your Assigned Risk Policy

The assigned risk market, also known as the residual market, provides insurance to businesses that are unable to obtain coverage from the traditional, or voluntary, insurance market.

Liberty Mutual Insurance provides workers compensation coverage, claims management, and risk control services to assigned risk customers in 20 states. Find out how to provide or request updated information about your policy, and learn more about how we serve our assigned risk customers:

  • Request a change to your policy by using the online forms listed on the right
  • Click here to access our secure, online portal to pay bills, report and manage claims, download claims forms and notices, and access risk control resources and training.
  • Locate local medical providers through Provider Referral Services (PRS) Online
  • Find general contact information, including our regular and overnight mailing addresses
  • Find answers to frequently asked questions about assigned risk policies
  • Learn more about our assigned risk services

Report a Claim

​Property & Casualty Claims

Call us any time 24/7 to report a claim:

  • Small Business Customers call:
    1-844-325-2467 (844-3-CLAIMS)
  • Mid/Large Business Customers call:

​Assigned Risk Services

Contact assigned risk services through the forms listed below.

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