Provider Networks​


Provider Networks for Workers Compensation

Provider networks are an important part of the workers compensation claims process, as many key aspects of an injured worker’s recovery are in the hands of the treating physician. 

At Liberty Mutual Insurance, our state-specific provider networks:

  • Include credentialed and contracted providers who understand workers compensation cases and provide timely and appropriate treatment
  • Are geographically accessible and are available in most states*
  • Help control claims costs by offering services at negotiated rates

Introducing Outcomes-Based Networks

As part of our commitment to deliver the best possible outcome on every claim we manage, Liberty Mutual is introducing outcomes-based networks (OBNs) in several states to complement our traditional provider networks. In addition to providing access and savings benefits as found in all provider networks, our OBNs include primary care physicians who are carefully selected based on analyses of past treatment delivered to injured workers.

These providers have been proven to:

  • Use evidence-based treatment guidelines to recommend tests and procedures
  • Deliver appropriate medical care to employees for their work-related injuries
  • Help injured employees return to work in regular or modified jobs as soon as they are able

Several OBNs are currently available, and we will continue to enhance our network offerings across the country.

State-Specific Outcomes-Based Network Resources

Review the state-specific resources below to learn more about how our provider networks can help deliver better claims outcomes for your employees and your business.

Alabama, Florida, Georgia, Indiana, Iowa, Kansas, Michigan, Missouri, Nevada, North Carolina, Oklahoma, Pennsylvania, South Carolina, and Virginia
If your business is located in Alabama, Florida, Georgia, Indiana, Iowa, Kansas, Michigan, Missouri, Nevada, North Carolina, Oklahoma, Pennsylvania, South Carolina, and Virginia you are automatically enrolled in your state's OBN. No further action is required.
Employee Resources
Please review your claim number format prior to making a selection:
Employer Resources
Please review your policy number format prior to making a selection:  
​Please use the following documents for the Illinois Liberty Mutual/Coventry Preferred Provider Program:
​Please use the following documents for the Texas Liberty Health Care Network:

If you have questions about these resources or do not see your state listed, please email us or contact your agent, broker, or Liberty Mutual representative. 


*Liberty Mutual Insurance medical provider networks are available in all states except for Oregon.

​Report a Claim

​Property & Casualty Claims

Call us any time 24/7 to report a claim:

  • Small Business Customers call:
    1-844-325-2467 (844-3-CLAIMS)
  • Mid/Large Business Customers call:

​Injured Worker? Find a Medical Provider

We can help you find a doctor.

For California, please refer to the California section of this page.

For Tennessee, call us: 1-800-944-0443

All other states:
Find a medical provider online

​Building a Medical Provider Panel for Workplace Display

Visit Liberty Mutual Provider Referral Services (PRS) to create your own state medical provider panel for workplace display.

Questions on how to get started? Our user guide can help you navigate the process.

​Medical Providers and Doctors

Visit our medical provider support center to learn more about our medical bill process and information.

Access Medical Provider Support Center