Access Your Account​

As a Liberty Mutual customer, you have online access to your account information, including policy documents and risk control resources via SafetyNet. Billing services such as online bill payment, notices, and transaction payment histories may also be available.

Billing services and contact information can vary depending on your policy. Please review the information to the right to get started.

Not Sure Where to Go?

Enter your full policy number (include both letters and numbers) to be directed to your dedicated account self-service system. Refer to your invoice or policy for your policy number. 

​Small Business Customers (<1,000 Employees)

​Select MyBusinessOnline to log in.

Contact Billing:
Phone: 1-866-290-2920

Mailing Address for Payments
Liberty Mutual Insurance
P.O. Box 2839
New York, NY 10116-2839

​Midsize/Large Business Customers

​Select our online portal to log in or obtain technical assistance. Account management for customers, agents and brokers.

Contact Billing:
Phone: 1-800-320-7582

Mailing Address for Payments
Liberty Mutual Insurance
P.O. Box 1449
New York, NY 10116-1449

​Employee Benefits

​Select MyLibertyConnection to log in or contact us. Employee benefits management for employers, employees, consultants, and brokers.